Furrfab Luxury Pet Care
Popular: Puppy Food Tick & Flea Cat Treats Supplements
Dog Curated Up to 25% Off

Canine Health & Nutrition

Vet-approved meals, chews & joyful interactive toys.

Shop Dog Collection
Explore All Dog Essentials
🐾
Hello, VIP Member! Verified Sanctuary Member
VIP Member
My Orders Wishlist
Furrfab Privilege

Join the Luxury Pet Club

Earn treat points, unlock VIP discounts & track orders seamlessly.

Sign In / Profile Join Sanctuary
Concierge & Assistance
Track Order WhatsApp Chat Help & FAQ Contact Us
100% Certified Veterinary Standards
Free Express Shipping Across India over ₹1000
Furrfab Pet Parent Care Desk

How Can We Help You & Your Pet?

Find fast answers regarding organic fresh nutrition, tele-vet appointments, delivery timelines, and 15% discount subscriptions.

💬
Fastest Response

WhatsApp Care Desk

Daily 8 AM – 10 PM IST
🩺
Doctor Consultation

1-on-1 Tele-Vet Slot

Verified DVM Specialists
🚚
Live Courier Status

Track Your Delivery

Delhivery & BlueDart

Orders, Shipping & Delivery

How long does delivery take to my pincode? ▼

• Metro Cities (Bengaluru, Mumbai, Delhi-NCR, Hyderabad, Chennai, Pune): 24 to 48 Hours via Express Air Dispatch.

• Rest of India: 2 to 4 business days. Real-time tracking notifications are sent directly to your WhatsApp as soon as your package leaves our fulfillment center.

What are the shipping charges? ▼
We offer 100% FREE Express Shipping on all orders of ₹1000 or more across India. For orders below ₹1000, a flat ₹79 standard shipping charge applies.
Is Cash on Delivery (COD) available? ▼
Yes! Cash on Delivery is available across 19,000+ Indian pincodes up to an order value of ₹5,000. You can also pay via UPI / QR code directly to the courier rider upon delivery.

Nutrition, Ingredients & Freshness

How are Furrfab recipes different from commercial kibble? ▼
Furrfab uses 100% human-grade, whole meats and organic produce. We never use animal by-products, bone meal, artificial preservatives, gluten, corn, or synthetic food colorings. All recipes are gently slow-cooked to preserve vitamins, live enzymes, and bio-available amino acids.
How do I transition my pet to Furrfab food? ▼

We recommend a gentle 7-day transition to avoid digestive sensitivity:

• Days 1-2: 25% Furrfab + 75% old food

• Days 3-4: 50% Furrfab + 50% old food

• Days 5-6: 75% Furrfab + 25% old food

• Day 7 onwards: 100% Furrfab fresh nutrition

Veterinary Consultations & Prescriptions

How does an online Tele-Vet consultation work? ▼
Once you choose a doctor and pick your preferred time slot on our Vet Booking page, you will receive an instant appointment pass and a private WhatsApp video call link. The certified veterinarian conducts a video examination, diagnoses symptoms, and delivers a digitally signed prescription directly to your phone.
Are the veterinarians licensed and verified? ▼
Yes, 100%. Every specialist in our network holds an accredited Bachelor/Master of Veterinary Science (B.V.Sc / M.V.Sc) degree with active registration under the Veterinary Council of India (VCI).

Subscribe & Save 15% Program

How does Subscribe & Save 15% work? Can I cancel anytime? ▼
When ordering any food or supplement, simply toggle "Subscribe & Save 15%" and select your delivery schedule (every 30, 45, or 60 days). You get an automatic 15% discount on every order with free shipping. There are zero lock-ins—you can pause, skip, or cancel your subscription anytime with 1-click in your Member Sanctuary dashboard.

Returns, Replacements & Refunds

What is your 7-Day return policy? ▼
If your parcel arrives damaged, incorrect, or expired, we will replace it immediately or refund you in full with zero return shipping costs. Simply notify our WhatsApp care desk with a photo within 7 days of delivery.

Still Need Assistance?

Send our clinical care team a message. Your query delivers directly to our admin support desk.